Agera Energy: Changing Customer Interactions in the Energy Industry
Agera Energy, LLC is a business based in Briarcliff Manor, New York that acts as a retailer supplier to provide natural gas and electricity for homes and businesses in various areas of the United States. Started in 2014 and currently operated by Chief Executive Officer, Jeremy E. Schupp, and Steven Laker, Chief Operating Officer, and the company is also active in efficiency services.
Agera Energy serves a wide range of natural gas and electricity needs. They are a company that realizes how costly of an expense energy can be for the typical homeowner and a top-line-business-item for most businesses. In full recognition of this fact, Agera attempts to educate and empower individuals and business owners to make informed decisions about their energy usage. This is an entirely different approach from most energy companies who simply look at customers as a source of income. Agera is determined to be different in their approach and view the customer differently to serve the customer differently.
When Agera Energy LLC was founded in 2014, it was just following one of the harshest winters in recent years. Due to the crushing toll of unexpected expenses on customers, they were demanding industry change, guidance through the difficulties, and protection from a repeat version of what had just occurred. Agera made a decision to be at the forefront of that change and dove into the industry by purchasing a large national research energy supplier, followed by acquiring another, and so on. They began changing the energy game with their initial customer interactions as a new business and have continued to do so ever since.